Privacy Policy

At Bilingualix (“we,” “us,” or “our”), we value your privacy. This Privacy Policy explains what information we collect from you on www.bilingualix.com (“Website”) and how we use it. By using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website. Continuing to use the Website after changes to this policy means you accept those updates.

CHILDREN’S PRIVACY

We follow the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without parental consent. Our Website is intended for users 18 and older. If you believe a child under 13 has provided personal information, please contact us at hello@bilingualix.com to delete it.

WHAT INFORMATION WE COLLECT AND HOW IT IS USED

We may collect personal information such as your name, email, address, phone number, and payment details when you use our Website (e.g., register, make purchases, subscribe to our newsletter, or contact us).
We use this information to:

  • Personalize your experience and improve the Website.

  • Process your requests and transactions.

  • Provide customer support.

  • Send offers, promotions, and updates.

From time to time, we may share offers from our partners, which may earn us a commission at no extra cost to you. If you participate in surveys or provide feedback, we may also collect that information.

GOOGLE ANALYTICS

We may use tools like Google Analytics to gather general information about website usage, such as your IP address, browser type, location, and browsing behavior. This helps us analyze how visitors use our site and improve our services. You can learn more about Google’s data practices in their Privacy and Terms. You can also opt-out of Google Analytics tracking by using browser extensions or settings.

COMMENTS AND SOCIAL MEDIA 

If you leave a comment, it will be saved along with its metadata indefinitely to help us manage follow-up comments. Your name, email, and website (if provided) will not be shared with third parties and may be used to communicate with you.

Our website may include links to social media platforms (e.g., Facebook, Pinterest). If you interact with us on these platforms, your information may become public and could be used by others. We are not responsible for the use or misuse of this information by third parties.

USE OF COOKIES 

Our website may use cookies to improve your browsing experience by saving preferences and settings or collecting general information such as your IP address and visit time. Cookies are small files stored on your device that help us optimize our site.

You can disable cookies in your browser settings, but doing so may affect some features of the website. For now, we only use basic cookies to ensure the website functions properly.

In the future, we may use cookies for features like ads, affiliate marketing, or analytics.

USE OF WEB BEACONS AND PIXELS

We may use tools like web beacons, also known as pixels, in the future to collect general information about website usage and user activity. These tools help us understand customer behavior and improve your experience.

Social media platforms like Facebook or Pinterest may use similar technologies to track user interactions for advertisements, promotions, and conversions. You may see our ads on social media platforms after visiting our website. For more information about their privacy practices, please refer to their respective privacy policies.

 

THIRD-PARTY LINKS AND USE 

Our website may include links to third-party websites, products, or services. Once you click on these links and leave our site, this Privacy Policy no longer applies to you.

Embedded content, such as videos or advertisements, from other websites may collect data about you and track your interactions. These third-party websites may use cookies or other tracking technologies, and we have no control over their actions.

We may also use services like Google AdSense to display ads. Google and other third-party vendors may use cookies to serve ads based on your previous visits to our website. You can learn more about Google’s ad practices by visiting their privacy policy.

 

DISCLOSURE OF YOUR INFORMATION

As a general rule, we do not disclose your personal information to third parties without your consent except in the following circumstances:

  1. With trusted service providers (e.g., hosting providers or email marketing services) to operate our website and deliver products or services.

  2. With contractors or third parties who assist us in running our business, as long as they keep your information confidential.

  3. To comply with legal obligations, including copyright claims or other regulatory requirements.

  4. To enforce our terms and conditions or protect our rights.

  5. In the event of a merger, acquisition, or sale, your information may be transferred to the acquiring party, in compliance with this policy.

 

EMAIL MARKETING 

If you subscribe to our newsletter or updates, we will only use your email to send relevant information. You can unsubscribe at any time by clicking the 'unsubscribe' link in the email or by contacting us directly.

OPT-OUT

Should we start email communication in the future, you will always have the option to opt out of receiving emails from us by clicking the 'unsubscribe' link at the bottom of any email we send or by contacting us directly at hello@bilingualix.com.

GDPR VISITOR RIGHTS (FOR EU AND UK CUSTOMERS AND VISITORS)

If you are located in the EU or UK, you are entitled to the following rights under the General Data Protection Regulation (GDPR):

  1. Access to Your Data: You can request access to the personal data we store about you.

  2. Correction or Deletion: You have the right to have your personal data rectified or erased.

  3. Restrict Processing: You can request that we limit how your data is processed (e.g., stored but not used).

  4. Object to Processing: You may object to the processing of your data for specific purposes, such as direct marketing or research.

  5. Data Portability: You can request your data in a portable format to transfer to another controller.

  6. Withdraw Consent: You can withdraw your consent for data processing at any time, without affecting processing conducted before withdrawal.

  7. Lodge a Complaint: You can file a complaint with the appropriate supervisory authority if you believe your rights have been violated.

We retain your data only as long as necessary to provide services, comply with legal obligations, or as described in this policy. You can request the deletion of your data by contacting us at hello@bilingualix.com.

We require only the information necessary to provide our services and will not request additional data as a condition of accessing products or services.

LEGAL BASIS FOR PROCESSING DATA UNDER THE GDPR

Under the GDPR, we may process your data under the following legal basis:

  • Consent: We process your data based on your explicit permission. For example, when you sign up for our newsletter or agree to receive updates from us, you are providing your consent for us to use your data for those purposes. You can withdraw your consent at any time.

  • Contractual Necessity: We process your personal data when it is necessary to fulfill a contract between you and us. For example, if you purchase a product or service from us, we need your information to process the transaction, deliver the product, and provide customer support.

  • Legal Obligation: We may process your personal data if required by law. For example, we may need to retain certain information to comply with tax regulations, legal reporting requirements, or other statutory obligations.

  • Vital Interests: In rare cases, we may need to process your personal data to protect your life or health. For instance, if there’s an emergency and we need to share your information with health authorities or emergency responders to ensure your safety.

  • Public Interests: We may process your data when it is necessary for us to carry out tasks that are in the public interest or related to an official function, such as fulfilling a government service or complying with public health measures.

  • Legitimate Interests: We process your data for activities that are in our legitimate interests, as long as those interests do not override your privacy rights. For example, we may use your data for marketing purposes, improving our website or services, or for internal administrative purposes like preventing fraud.

If we begin collecting personal data, we’ll let you know and provide more details.

YOUR STATE PRIVACY RIGHTS

If you live in California, Colorado, Connecticut, Virginia, or Utah, you may have rights under state privacy laws to:

  • Access, correct, or delete your personal data.

  • Opt out of certain data processing.

  • Request portability of your data.

Please contact us at hello@bilingualix.com if you have questions or need assistance.

 

CALIFORNIA CONSUMER PRIVACY ACT (CCPA) AND CALIFORNIA PRIVACY RIGHTS ACT (CPRA) COMPLIANCE AND YOUR LEGAL RIGHTS

If you live in California, you have additional rights under California law, and we comply with the CCPA and CPRA because we may have visitors from California on our website. Here are your legal rights under CCPA/CPRA:

  1. You have the right to know the categories of personal information we have collected, sold, or disclosed about you to third parties.

  2. You have the right to opt out of the sale and sharing of your personal information with third parties. If you are under the age of 16, you have the right to opt into such sales or to have a parent or guardian opt-in on your behalf.

  3. You also have the right to access your personal information, which we will provide within 30 days of such request.

  4. You have the right to know what personal information is collected from you and how it is used, which we explained in this Privacy Policy.

  5. You have the right to correct your personal information.

  6. You have the right to have your personal information deleted, subject to some exceptions.

  7. You have the right to equal service, price, and no discrimination

  8. You have the right to data portability and the right to request your personal information and use it for your own purposes.

  9. You have the right to consent and/or limit the use and disclosure of your sensitive personal information.

CATEGORIES OF PERSONAL INFORMATION COLLECTED AND DISCLOSED FOR A BUSINESS PURPOSE

Currently, we do not collect sensitive personal data. If that changes in the future, we will update this policy and notify you.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION AND FOR WHAT PURPOSE

We collect your personal information directly from you, through your browser or device, and via cookies, service providers, business partners, and other third parties. We do not sell your personal information.

The information we collect is used for various purposes, including:

  • Providing our services and products (invoices, transactions, etc.)

  • Creating and maintaining your account

  • Processing requests, purchases, and payments

  • Communicating with you about our services

  • Marketing new products and promotions via email or social media

  • Improving our website, services, and content

  • Analyzing data and trends

  • Ensuring website security and preventing fraud

  • Complying with legal requirements

We may share your information if necessary in the case of a business transfer (e.g., merger, sale, or bankruptcy), but we will notify you and respect your rights regarding your data.

CALIFORNIA RESIDENTS' RIGHTS

If you're a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect.

  • The right to request access to or deletion of your personal information.

  • The right to opt-out of selling or sharing your personal information.

To exercise these rights, contact us at hello@bilingualix.com with your request. Please note, we cannot respond unless we verify your identity.

DO NOT SELL OR SHARE MY INFORMATION

We do not sell your personal information to third parties and have never done so. If you would like to opt-out of sharing your personal data, you can submit a request via email at hello@bilingualix.com.

CALIFORNIA’S “SHINE THE LIGHT” ACT

Under this law, you can ask how we share your personal information with third parties for marketing purposes. We do not sell your personal information but may share it with partners for specific purposes related to our products or services.

DO NOT TRACK SIGNALS

 At this time, we do not respond to 'Do Not Track' signals in your browser settings for targeted advertising

DATA RETENTION

You can request the deletion of your data by contacting us at hello@bilingualix.com. We will retain your data only as long as necessary for legal or business purposes.

SECURITY

We take the protection of your personal information seriously and follow industry standards to keep it safe. However, no method of online transmission is 100% secure, and we cannot guarantee full security. When you make a purchase, your payment information is processed by a third-party vendor, and we do not store your payment details on our website.

By using our website, you agree that we are not responsible for any security breaches or unauthorized use of your information by third parties. You also agree that we cannot be held liable for any unauthorized disclosure of your information through our website.

While we follow industry standards to protect your personal data, we recommend that you use strong passwords and be cautious when sharing information online.

 

PRIVACY POLICY UPDATES 

This privacy policy is effective as of 20.11.2024 and will be updated and modified as needed. Please check periodically for any changes. Any updates to this privacy policy will be effective once we publish the new terms. By continuing to use our website after the update, you accept the changes to the policy. 

CONTACT

For any questions or comments regarding the privacy policy, please contact us at hello@bilingualix.com.